1. Who this policy covers
This Privacy Policy describes how the publisher of Redemption (“we,” “us,” or “our”) handles personal information when you visit this website, buy the Redemption eBook, download it, or ask for support.
Seller contact details are provided in your Digistore24 order confirmation. Digistore24 separately controls the personal information it collects through its checkout, payment, tax, fraud-prevention, and order-administration services; its own privacy notice applies to that processing.
2. Information we may receive
- Order information: your name, email address, country, order identifier, product, order date, payment status, refund status, and invoice or tax information made available through Digistore24.
- Support information: the messages, contact details, and order details you provide when requesting help.
- Technical information: IP address, browser and device type, referring page, pages requested, timestamps, and security logs that may be processed by our hosting or content-delivery providers.
Payment-card details: payment information is entered into Digistore24’s checkout and processed by Digistore24 and its payment providers. We do not receive your full card number or card security code.
3. Why we use information
We use personal information only as reasonably necessary to:
- confirm and deliver your purchase and provide download access;
- answer support, delivery, and refund questions;
- maintain transaction, accounting, tax, and compliance records;
- protect the website, Product, customers, and our rights from fraud, misuse, or security threats; and
- establish, exercise, or defend legal claims.
No newsletter or marketing emails: buying Redemption does not subscribe you to a newsletter or promotional mailing list. We do not use purchase or support information to send advertising, promotions, sales campaigns, or other direct marketing.
We or Digistore24 may still send essential, non-marketing communications needed to complete or support your order, such as receipts, payment notices, download access, refund updates, security messages, responses to your requests, or legally required notices.
Where data-protection law requires a legal basis, we rely as applicable on performing our contract with you, complying with legal obligations, and our legitimate interests in operating and protecting the Product and website. If we rely on consent for a specific activity, you may withdraw it prospectively.
4. Services involved
Digistore24. The website uses a Digistore24 script and links to a Digistore24 checkout. Digistore24 handles payment, applicable tax treatment, order administration, and related fraud prevention. Your payment is processed and the debit will be performed by Digistore24.
Google Fonts. This website requests font files from Google to display its typography. When those files load, Google may receive technical information such as your IP address, browser details, and the requested font resource.
Hosting and infrastructure. Our hosting or content-delivery providers may process technical logs to deliver the website, maintain availability, and prevent abuse.
5. Cookies and similar technology
We do not currently use our own analytics or advertising cookies on this website. Third-party resources, including the Digistore24 script and checkout, may use cookies or similar technologies for checkout functionality, attribution, security, fraud prevention, or preference storage under their own notices.
You can control cookies through your browser. Blocking some third-party technology may affect checkout or promotional-code functionality.
6. When information is shared
We may share personal information with service providers that support payment and order administration, file delivery, hosting, security, accounting, customer support, or legal compliance. They may use information only for the services they provide or as otherwise permitted by law.
We may also disclose information when required by law, to protect legal rights or safety, in connection with a business reorganization or transfer, or at your direction. We do not sell personal information for money.
7. International processing
Our providers may process information in countries other than your own. Where required, transfers are protected through an adequacy decision, approved contractual safeguards, or another lawful transfer mechanism. Contact the relevant provider for details about safeguards used for its processing.
8. Retention and security
We retain information only as long as reasonably needed for delivery and support, legal and tax recordkeeping, dispute resolution, and security. Retention periods vary by record type and applicable law. Information is then deleted, anonymized, or securely isolated where deletion is not immediately possible.
We use reasonable administrative and technical measures to protect information. No online system is completely secure, so absolute security cannot be guaranteed.
9. Your privacy rights
Depending on where you live, you may have rights to request access, correction, deletion, restriction, objection, or portability of personal information, and to withdraw consent. You may also have the right to complain to your local data-protection authority.
Submit a request using the seller contact details in your Digistore24 order confirmation. We may need to verify your identity and may retain information where the law permits or requires it. For information controlled by Digistore24, submit your request directly to Digistore24.
10. Children
The Product is intended for adults and is not directed to children. We do not knowingly collect personal information from children under 16. If you believe a child has provided information, contact us using the details in the order confirmation so it can be reviewed and deleted where appropriate.
11. Changes and contact
We may update this policy when our practices, providers, or legal obligations change. The effective date above identifies the current version.
For privacy questions or requests, use the seller contact details in your Digistore24 order confirmation. For checkout, payment, or Digistore24 account data, contact Digistore24 using the support details provided with your order.